Support from Arden


All Arden University students have access to Togetherall, which includes free online welfare, as well as advice for students and wellbeing support 24 hours a day, 365 days a year. Whether you're struggling to sleep, feeling low or stressed, or find yourself unable to cope, Togetherall can help you get support, take control and feel better.

Join an online global community and receive support from trained professionals, all while remaining totally anonymous. View Togetherall’s privacy statement.

Togetherall provides a safe space online to get things off your chest, explore your feelings, get creative and learn how to self-manage your mental health and wellbeing.

Arden students can sign up here.


Problem Shared

Problem Shared is a counselling service available for UK Arden students.

Problem Shared practitioner's offer a service with over 30 languages available, multiple specialties (including CBT, DBT, EMDR) and are from a range of cultural backgrounds. 

Problem Shared Counsellors must:

  • Have been in independent practice for at least 2 years.
  • Be paid-up members of the BPS, BACP or another recognised accrediting body
  • Provide two references from currently practicing and accredited therapists
  • Complete our in-house online therapy training

Problem Shared offers a flexible form of counselling; however, a maximum of 6 sessions will currently be offered as standard.

If you would like to access Problem Shared counselling, please email


Student Support

Do you have a non-academic question about your programme of study? Your Student Support team is here to help you.

Distance Learning

Phone: +44 (0) 2476515700

Contact Student Support

Student Support – Ealing Study Centre

Phone: +44 (0) 208190100

Contact Ealing Study Centre Student Support

Student Support – Tower Hill Study Centre

Phone: +44 (0) 208190100

Contact Tower Hill Study Centre Student Support

Student Support – Holborn Study Centre

Phone: +44 (0) 208190100

Contact Holborn Study Centre Student Support

Student Support – Birmingham Study Centre

Phone: +44 (0) 1213140684

Contact Birmingham Study Centre Student Support

Student Support – Manchester Study Centre

Phone: +44 (0) 1618203893

Contact Manchester Study Centre Student Support

Student Support - Leeds Study Centre


Phone: +44 (0) 1133222942

Apprenticeship Student Support

Phone: +44 (0) 2476515700

Contact Apprenticeship Student Support

eLibrary Student Support

If you need any help or have any questions with the Library Service please do not hesitate to get in touch with the team by email:

Tutor Support

Do you have a question about the content of your course? To contact your Tutor, you can post a message in your module's discussion forum or contact your Tutor by email.

Visit your module page for further information

Student Finance Support

Are you funding your studies using a Tuition Fee Loan from Student Finance England? Your Student Finance Support Team are here to answer any queries you may have about your loan and how we claim your funding.

Phone: +44 2476 515700 

Contact Student Finance

Technical Support

Are you having problems accessing your materials? If so you can contact our friendly technical support team who will be happy to assist.


Get Technical Support


Safeguarding Support 

If you are concerned that an Arden student of member of staff is at risk of harm, exploitation or abuse, please see the relevant forms in order to report your concern. 

Report a concern about an Arden university student 

Report a concern about an Arden member of staff


Link to Arden university's Safeguarding Policy 

Other Related Pages

Mental health & Wellbeing
A stressed-looking woman is seated on a black chair and looks directly out at the viewer with a worried frown.  Her elbows are on the table and she is holding her hands to the sides of her head.  She is surrounded by four quite smartly dressed people, possibly her lecturers, with only their hands and arms visible.  They are all pointing their pens at her.
Mental health & Wellbeing
Mental health & Wellbeing
Mental health & Wellbeing
Mental health & Wellbeing
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