Mental health & Wellbeing

  • The Samaritans
    • Samaritans have a free helpline (116 123) which you can call anytime. 
  • Papyrus
    • Hopeline (0800 068 41 41) is a confidential service for individuals under 35 who are experiencing thoughts of suicide or anyone concerned that a young person could be thinking about suicide.
  • Shout
    • Shout is a 24/7 free text service for support in a crisis. Text 85258 (it's free on all major mobile networks).
  • CALM
    • The Campaign Against Living Miserably (CALM) is for anyone in the UK who would like to speak to someone for information and support. Their helpline (0800 58 58 58) is open between 5pm and midnight. They also have a webchat service.

Studying is about learning and not everything will be perfect. Working harder to attempt to reduce pressure can lead to ‘burn-out’. You are not alone in feeling under pressure at times to meet deadlines or complete work to the best standard possible and there are lots of staff at the university who are able to provide additional support and guidance if you are struggling with this.

It can be easy to fall into cycles which increase feelings of pressure (such as the example below). We would encourage you to look at the resources we have included on these pages to try and break this cycle.

The diagram shows 6 individual circles linked together in a larger circle by arrows, to illustrate the cycle of pressure. The text in each individual circle, starting from the top in a clockwise direction is as follows: I aim to be brilliant; Anxiety about missing something or making a mistake; Something doesn’t go as well as I hoped; I feel inadequate; I must work harder and harder; I feel under intense pressure and then back to I aim to be brilliant.

Feeling stressed or overwhelmed?
  • Look at our top tips for wellbeing 
  • Take control – make a plan of how to manage the tasks you have.
  • Make a checklist so you can see the progress you are making
  • Book in time to do something you enjoy
  • Learn to prioritise your work and leave the least important tasks until last
  • Schedule your most difficult tasks for the time of day when you usually have the most energy
  • Make a list of the things that are going well

Resources;

Perfectionism

At times it can be helpful to set high goals, but if these are unrealistic it can have a negative impact on your mood and also the goal you are working towards.

Some top tips

  • Set goals based on what you want, not based on the expectations of others. Goals should be realistic, internal and attainable. It may be helpful to look at this webpage which includes some examples of SMART goals.
  • Break up large tasks into smaller goals and work through these sequentially
  • Acknowledge that everyone makes mistakes
  • If you make a mistake, or something does not go well, focus on what you can learn from it
  • Recognise and challenge negative thoughts such as ‘I’m not good enough’
Togetherall

All Arden University students have access to Togetherall, which includes free online welfare, as well as advice for students and wellbeing support 24 hours a day, 365 days a year. Whether you're struggling to sleep, feeling low or stressed, or find yourself unable to cope, Togetherall can help you get support, take control and feel better.

Join an online global community and receive support from trained professionals, all while remaining totally anonymous. View Togetherall’s privacy statement.

Togetherall provides a safe space online to get things off your chest, explore your feelings, get creative and learn how to self-manage your mental health and wellbeing.

Arden students can sign up here.

 

Problem Shared

Problem Shared is a counselling service available for UK Arden students.

Problem Shared practitioner's offer a service with over 30 languages available, multiple specialties (including CBT, DBT, EMDR) and are from a range of cultural backgrounds. 

Problem Shared Counsellors must:

  • Have been in independent practice for at least 2 years.
  • Be paid-up members of the BPS, BACP or another recognised accrediting body
  • Provide two references from currently practicing and accredited therapists
  • Complete our in-house online therapy training


Problem Shared offers a flexible form of counselling; however, a maximum of 6 sessions will currently be offered as standard.

If you would like to access Problem Shared counselling, please email inclusion@arden.ac.uk

 

Student Support

Do you have a non-academic question about your programme of study? Your Student Support team is here to help you.

Distance Learning

Email: studentsupport@arden.ac.uk
Phone: +44 (0) 2476515700

Contact Student Support

Student Support – Ealing Study Centre

Email: ealingstudentsupport@arden.ac.uk
Phone: +44 (0) 208190100

Contact Ealing Study Centre Student Support

Student Support – Tower Hill Study Centre

Email: towerhillstudentsupport@arden.ac.uk
Phone: +44 (0) 208190100

Contact Tower Hill Study Centre Student Support

Student Support – Holborn Study Centre

Email: holbornstudentsupport@arden.ac.uk
Phone: +44 (0) 208190100

Contact Holborn Study Centre Student Support

Student Support – Birmingham Study Centre

Email: birminghamstudentsupport@arden.ac.uk
Phone: +44 (0) 1213140684

Contact Birmingham Study Centre Student Support

Student Support – Manchester Study Centre

Email: manchesterstudentsupport@arden.ac.uk
Phone: +44 (0) 1618203893

Contact Manchester Study Centre Student Support

Apprenticeship Student Support

Email: apprenticeshipsuppor@arden.ac.uk
Phone: +44 (0) 2476515700

Contact Apprenticeship Student Support

eLibrary Student Support

If you need any help or have any questions with the Library Service please do not hesitate to get in touch with the team by email: libraries@arden.ac.uk

Tutor Support

Do you have a question about the content of your course? To contact your Tutor, you can post a message in your module's discussion forum or contact your Tutor by email.

Visit your module page for further information

Student Finance Support

Are you funding your studies using a Tuition Fee Loan from Student Finance England? Your Student Finance Support Team are here to answer any queries you may have about your loan and how we claim your funding.

Email: studentfinance@arden.ac.uk
Phone: +44 2476 515700 

Contact Student Finance

Technical Support

Are you having problems accessing your materials? If so you can contact our friendly technical support team who will be happy to assist.

Email: help@arden.ac.uk 

Get Technical Support

During your time at university, you may have to deal with many challenging life circumstances.  It is important that you access support that is available and don’t try to struggle through on your own.

Mental Health Support 

Togetherall

Free 24/7/365 online welfare and wellbeing support, with support from trained professionals:

www.Togetherall.com/joinnow/ArdenUniversity 

Able-futures

Offers free access to people who are in employment and dealing with a mental health condition or difficulty.  If you are going through a difficult time, get in contact with them to arrange access to support from a qualified professional. Able-futures also specialise in supporting Apprentice Learners so contact them through the link above if mental health difficulties are affecting your studies:

https://able-futures.co.uk/

Student Minds

A mental health charity working with students to develop your knowledge, confidence and skills to look after your own mental health:

http://www.studentminds.org.uk/

Sane

A leading UK mental health charity, trying to improve the quality of life for anyone affected by mental illness: 

0300 304 7000

http://www.sane.org.uk/what_we_do/support/helpline/

The Mix

Offers free information and support for under 25's in the UK. You can get advice about your mental health. 

0808 808 4994

https://www.themix.org.uk/get-support/speak-to-our-team/email-us

Text THEMIX to 85258

Anxiety UK

A user-led organisation who work to relieve and support those living with anxiety by providing information, support and understanding:

03444 0775 774

Text 07537 416 905

https://www.anxietyuk.org.uk/

OCD UK

A charity run by people with OCD, for people with OCD. Includes facts, news and treatments.

Website: www.ocduk.org

Rethink

Helping people with mental illness' by providing expert, accredited advice and information:

https://www.rethink.org/resources/p

The Samaritans

On hand to provide you with a safe place to talk and someone who will listen if you are struggling with your mental health:

0161 236 8000 (Free helpline)

Papyrus

Papyrus for under 35-year-olds experiencing thoughts of suicide, or if you are concerned about someone who is (Monday to Friday 9am to 10pm & Saturday and Sunday 2pm – 10pm):

call 0800 068 4141 or text 07786 209697.

Papyrus UK Suicide Prevention | Prevention of Young Suicide (papyrus-uk.org)

Pandas

Perinatal support and advice. If you are pregnant or have a child under 1 and feel you are struggling, please see options of support via the link below.

Home page - PANDAS Foundation UK

call: 0808 1961 776

Family Line

mental health support for parents/carers

FamilyLine - Family Action (family-action.org.uk)

call: 0808 802 6666

Mind

National mental health service that offers information, support, local groups

Find your local Mind: Local Minds - Mind

 

Apps

These are all focused on supporting your mental health, offering guidance and forms of self help. They are all available to download on the Apple/Android app store. 

  • Moodfit 
  • MoodMission
  • TalkSpace
  • Sanvello
  • Calm 

 

 

Financial support

Turn2us

 A website with an array on information on financial entitlement, it has a benefits checker as well as a grant finder. They also have a helpline.

L: https://www.turn2us.org.uk/

Financial wellbeing support: NHS

 https://www.england.nhs.uk/supporting-our-nhs-people/how-to-guides/financial-wellbeing/financial-wellbeing-support/

Money Helper:

find out what you are entitled to, how to claim and what to do if things go wrong. https://www.moneyhelper.org.uk/en/benefits

StepChange:

Get free debt advice

Link: https://www.stepchange.org/

call: 0800 138 1111

Christians against poverty:

Christians Against Poverty (CAP) provides free debt help and local community groups across the UK. Our free services, run with local churches, provide practical and emotional support and show people that there is always hope.

Link: https://capuk.org/

 

Housing support

Shelter

support around homelessness or rights as a tenant. They also have a postcode generator that will signpost you to your local council’s number, to contact if you are homeless

Link: https://england.shelter.org.uk/get_help/helpline

0808 800 4444 (non emergency)

0808 1644 660 (emergency)

Crisis

Crisis is a UK national charity for homeless people. They offer year-round education, employment, housing and well being services:

https://www.crisis.org.uk

Centrepoint

Centrepoint is a charity that provides accommodation and support to homeless people aged 16-25:

0808 800 0661

https://centrepoint.org.uk/youth-homelessness/get-help-now/

 

 

Isolation

Stand Alone

Support people who are estranged from their family or children. Our primary objective is to break down the stigma around estrangement and support estranged people in their daily lives

Link: https://www.standalone.org.uk/contact/

They offer support groups, a range of therapeutic workshops and a programme to connect people for ongoing emotional support. Our direct support services are currently focussed in London, Sheffield, Edinburgh, Brighton, Bristol and Manchester.

 

Lifestyle

Gingerbread

Provides information to help single parents support themselves and their family.

https://www.gingerbread.org.uk/

Healthwatch UK

Healthwatch is your health and social care champion. If you use GPs and hospitals, dentists, pharmacies, care homes or other support services, they want to hear about your experiences. As an independent statutory body, they have the power to make sure NHS leaders and other decision makers listen to your feedback and improve standards of care. Last year they helped nearly a million people to have their say and get the information and advice they needed.

https://www.healthwatch.co.uk/

 

Domestic Violence

Refuge Domestic helpline

Do you feel that you or someone you know is a victim of domestic violence?

Home | Refuge National Domestic Abuse Helpline (nationaldahelpline.org.uk)

call: 0800 2000 247

Bright Sky

A mobile app and website for anyone experiencing domestic abuse, or who is worried about someone else.

The app can be downloaded for free from the app stores. Only download the app if it is safe for you to do so and if you are sure that your phone isn’t being monitored.

https://www.bright-sky.org.uk/

Women’s Aid have a directory of domestic

Women's Aid Directory - Womens Aid

Safe Space

Safe Spaces are also available in Boots, Morrisons, Superdrug and Well pharmacies, TSB banks and independent pharmacies across the UK. Once you are inside, specialist domestic abuse support information will be available for you to access. Many Safe Spaces are also prepared to respond to the ‘Ask for ANI’ codeword, to provide victims with a discreet way to access help calling the police on 999 or specialist support services.

Find your nearest Safe Space: Safe Spaces Locations - UK SAYS NO MORE

Get a court order to protect you or your child

If you’re a victim of domestic abuse you can apply for a court order or injunction to protect yourself or your child from:

  • your current or previous partner
  • a family member
  • someone you currently or previously lived with
  • This is called a non-molestation or occupation order.

You can apply online, by email or by post.

Get a court order if you’ve been the victim of domestic abuse https://www.gov.uk/injunction-domestic-violence

The Men’s Advice Line

Run by Respect is a confidential helpline specifically for male victims.

0808 801 0327

info@mensadviceline.org.uk

National Stalking Helpline

National Stalking Helpline advice and information for anyone currently or previously affected by stalking or harassment (Monday, Tuesday, Thursday, Friday 9:30am to 4pm; Wednesday 1pm to 4pm)

0808 8020 133.

 

Addiction

NA Helpline

NA helpline for people concerned about their substance use (daily, 10am to midnight):

0300 999 1212.

Welcome | UKNA Helpline | Narcotics Anonymous in the United Kingdom

National Gambling Helpine

National Gambling Helpline support for concerns around gambling (daily, 8am to midnight):  0808 8020 133.

Talk to us now - GamCare

SMART recovery

When trapped in an addictive behaviour it is possible to become isolated and you may be thinking that no one else understands what you are going through.  At a SMART meeting you will find people who will understand and have experience and success in dealing with these difficulties.

Link: https://smartrecovery.org.uk/about-smart-recovery-meetings/

Al-Anon

Al-Anon is a free self-help “12 step” group for anyone whose life is or has been affected by someone else’s drinking.

Telephone: 0800 0086 811 (daily, 10am to 10pm)

Website: www.al-anonuk.org.uk

 

Bereavement

Survivors of bereavement by suicide (SOBs)

https://uksobs.org/we-can-help/local-support-groups/find/?doing_wp_cron=1649509537.6527550220489501953125

Helpline: 0300 111 5065

At a Loss

https://www.ataloss.org/

The UK's signposting website for the bereaved. They can help you find bereavement services and counselling. They also have resources on coronavirus pandemic bereavement.

Miscarriage or pregnancy loss

https://www.miscarriageassociation.org.uk/how-we-help/helpline/

Bereaved through Alcohol and Drugs (BEAD)

Information and support for anyone bereaved through drug or alcohol use.

https://www.beadproject.org.uk/

Miscarriage or pregnancy loss

https://www.miscarriageassociation.org.uk/how-we-help/helpline/

The Compassionate Friends

Provides support to bereaved families after the death of a child.

0345 123 2304

The Compassionate Friends (tcf.org.uk)

Sands

Information and support for anyone affected by the death of a baby.

0808 164 3332

Sands | Stillbirth and neonatal death charity

Saying Goodbye/Mariposa

Utilises multiple channels and platforms to provide a wide range of information, advice, encouragement and much more on the loss of a child. They use social media such as Twitter and Facebook to provide real time support and assistance to individuals as well as wider support and help to anyone in need:

https://www.sayinggoodbye.org/

support@sayinggoodbye.org

Widowed and Young (WAY)

WAY Widowed & Young - Bereavement support UK (widowedandyoung.org.uk)

Offers a peer-to-peer support network to anyone who was aged 50 or under when their partner died.

Blue Cross

Blue Cross | 125 years of changing pets' lives

Animal charity that helps sick, injured and homeless pets.

 

 

ADHD support

ADHD UK

https://adhduk.co.uk/

The UK ADHD partnership

https://www.ukadhd.com/support-groups.htm

NHS support

https://www.nhs.uk/conditions/attention-deficit-hyperactivity-disorder-adhd/

ADHD Foundation

https://www.adhdfoundation.org.uk/

The ADHD information and Support service

http://www.addiss.co.uk/

 

Armed (or ex) forces support

SSAFA

Armed Forces charity, formerly known as Soldiers, Sailors, Airmen and Families Association, is a UK charity that provides lifelong support to serving men and women and veterans from the British Armed Forces and their families or dependents. Anyone who is currently serving or has ever served in the Royal Navy, British Army or Royal Air Force and their families, both regulars and reserves, is eligible for their help

Link: https://www.ssafa.org.uk/

call: 0800 260 6767

Veterans gateway

 https://www.britishlegion.org.uk/get-support/who-we-help/veterans-gateway

call: 0808 802 1212

 

Eating disorder support

Beat

Beat provides support with and information about eating disorders (Monday to Friday 12pm to 8pm & Weekends 4pm to 8pm): 0808 801 0677 (or 0808 801 0811 for students or 0808 801 0711

https://www.beateatingdisorders.org.uk/

Overeaters Anonymous Great Britain

Local support groups for people with eating problems.

Overeaters Anonymous Great Britain | For anyone with eating issues (oagb.org.uk)

 

LGBTQ+ support

Switchboard

A safe space for anyone to discuss anything, including sexuality, gender identity, sexual health and emotional well-being.

https://switchboard.lgbt/

FFLAG

supports friends and family members of LGBT people.

https://www.fflag.org.uk/

Equality Advisory Support Service (EASS)

Equality Advisory and Support Service (equalityadvisoryservice.com)

Advises and assists individuals on issues relating to equality and human rights across England, Scotland and Wales. Phone number 0808 800 0082.

Mermaids

https://mermaidsuk.org.uk/

Mermaids supports transgender, nonbinary and gender-diverse children and young people until their 20th birthday, as well as their families and professionals involved in their care. We also currently offer web chat support to students up to the age of 25.

family and individual support for gender diverse and transgender children and young people. Mermaids is passionate about supporting children, young people, and their families to achieve a happier life in the face of great adversity.

Galop

Our team has decades of experience in supporting LGBT+ people who are victims of domestic abuse, sexual violence, hate crime, so-called conversion therapies, honour-based abuse, forced marriage, and other forms of abuse

https://galop.org.uk/

Wellbeing

Studying at University can sometimes feel like it is just about classes and assignments, exams and grades. These things are clearly important, but we also recognise that your journey with Arden University is about you, your growth and development as a whole person. These resources are here to help you maintain your wellness. Please see our other pages for support if you are struggling.

Top tips for Wellbeing

We have put together our top tips for staying well.

  1. Share

Talking through concerns with friends, family or a member of student support is not a sign of weakness.

  1. Balance studying with other activities

It is always important to have a break from your studies and make sure that you carry on with hobbies and spend time with friends and family.

  1. Accept who you are

You are unique, don’t compare yourself to others.

  1. Give to others

Helping others makes you feel better about yourself. Even something as small as a smile. If you have time, you may wish to look at volunteering opportunities.

  1. Keep in touch with family and friends

You will meet lots of new friends at university but it is important to keep in contact with people who care about you and know you well.

  1. Get active

Regular exercise can boost your self-esteem as well as helping concentration and sleep. It’s a great way to make new friends too.

  1. Eat healthily

There are strong links between what we eat and how we feel.

  1. Drink Responsibly

Too much alcohol can affect your mental health and increase levels of anxiety and stress.

  1. Sleep well

Sleep is important to your physical and mental health. Sleep improves memory and concentration as well as reducing stress and anxiety.

  1. Unplug

Switch off phones and social media for a short time each day. Spend some time doing something you enjoy; listen to music, go for a walk or just have a few minutes of quiet time.

During your time at University, you may have to deal with many challenging life circumstances.  It is important that you access support that is available and don’t try to struggle through on your own.

General Resources

Togetherall

Free 24/7/365 online welfare and wellbeing support, with support from trained professionals:

www.Togetherall.com/joinnow/ArdenUniversity 

 

Able-futures

Offers free access to people who are in employment and dealing with a mental health condition or difficulty.  If you are going through a difficult time, get in contact with them to arrange access to support from a qualified professional. Able-futures also specialise in supporting Apprentice Learners so contact them through the link above if mental health difficulties are affecting your studies:

https://able-futures.co.uk/

MIND

A mental health charity. They can offer you advice and help so that you don't have to face any mental health conditions alone: 

0300 123 3393

Student Minds

A mental health charity working with students to develop your knowledge, confidence and skills to look after your own mental health:

http://www.studentminds.org.uk/

Sane

A leading UK mental health charity, trying to improve the quality of life for anyone affected by mental illness: 

0300 304 7000

http://www.sane.org.uk/what_we_do/support/helpline/

The Mix

Offers free information and support for under 25's in the UK. You can get advice about your mental health. 

0808 808 4994

https://www.themix.org.uk/get-support/speak-to-our-team/email-us

Text THEMIX to 85258

Anxiety UK

A user-led organisation who work to relieve and support those living with anxiety by providing information, support and understanding:

03444 0775 774

Text 07537 416 905

https://www.anxietyuk.org.uk/

Rethink

Helping people with mental illness' by providing expert, accredited advice and information:

https://www.rethink.org/resources/p

The Samaritans

On hand to provide you with a safe place to talk and someone who will listen if you are struggling with your mental health:

0161 236 8000 (Free helpline)

 

Bereavement

MoodJuice 

Moodjuice offer information and advice to those experiencing troublesome thoughts and feelings: 

https://www.moodjuice.scot.nhs.uk/bereavement.asp

Saying Goodbye/Mariposa

Utilises multiple channels and platforms to provide a wide range of information, advice, encouragement and much more on the loss of a child. They use social media such as Twitter and Facebook to provide real time support and assistance to individuals as well as wider support and help to anyone in need:

https://www.sayinggoodbye.org/

support@sayinggoodbye.org

 

Carers

Local Council 

Get in touch with your local council as they may be able to arrange practical help for carers. Direct Gov offers information on things like getting a Carer allowance. For more information see:

https://www.citizensadvice.org.uk/health/help-with-health-costs/help-with-health-costs/#helpwithhealthcostsifyouareonalowincome

 

Counselling

NHS Self-referral 

For those not wanting to go through their GP, a self-referral to therapy is available through the NHS. This can help you find what services are available in the local area and find the most appropriate help:

https://beta.nhs.uk/find-a-psychological-therapies-service/check

Self-Help Services 

Self Help offer a wide range of support and services for people living with mental health conditions, such as anxiety, depression and panic attacks:

https://www.selfhelpservices.org.uk/directory-of-services/search/anger+and+frustration/blank/orderby:2/

MIND 

MIND are a mental health charity. They can offer advice and help so that no one has to face any mental health conditions alone. They also offer a self-referral scheme for therapy through their YASP partnership, this is aimed at people aged 15-25;

https://www.manchestermind.org/our-services/young-people/yasp/counselling/

Homelessness

Shelter 

Shelter offer help to people who are struggling with things like homelessness, private renting, tenancy deposits, repossessions and evictions:

0808 800 4444 (non emergency)

0808 1644 660 (emergency)

https://england.shelter.org.uk/get_help

Crisis

Crisis is a UK national charity for homeless people. They offer year-round education, employment, housing and well being services:

https://www.crisis.org.uk

Centrepoint

Centrepoint is a charity that provides accommodation and support to homeless people aged 16-25:

0808 800 0661

https://centrepoint.org.uk/youth-homelessness/get-help-now/

St Mungos 

020 3856 6000

www.stmungoes.org

Redditch Night stop (Birmingham)

https://www.redditchnightstop.co.uk/

Trident Reach (Birmingham)

https://tridentreach.org.uk/reach/birmingham/homeless-service

 

LGBT

The LGBT Foundation Helpline 

A national charity delivering advice, support and information services to lesbian, gay, bisexual and trans (LGBT) communities:

info@lgbt.foundation 

0845 330 3030

https://lgbt.foundation/

Galop 

An LGBT+ anti-violence charity. They provide help and guidance for people who have experienced hate crime, sexual violence or domestic abuse:

0300 999 5428

0800 999 5428

help@galop.org.uk

 

 

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